Privacy Policy

Effective Date: 14 May 2025


At Balloon Therapy Charleston, accessible from https://www.balloontherapychs.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS communications.


1. Information We Collect

We may collect the following types of personal information:


  • Contact Information: Name, email address, phone number, mailing address.
  • Order Information: Details of purchases, billing information, and delivery instructions.
  • Communications: Messages sent via our contact forms, email, or SMS.
  • Usage Data: Information about how you use our website, including IP address, browser type, device information, and referring pages.


2. How We Use Your Information

We use the collected data for the following purposes:


  • To fulfill orders and manage payments.
  • To respond to your inquiries and provide customer support.
  • To send order updates, promotions, and service-related communications.
  • To improve our website and services.
  • To comply with legal obligations.


3. SMS A2P (Application-to-Person) Messaging

Balloon Therapy Charleston may use SMS communications for transactional purposes, such as:


  • Appointment confirmations or reminders.
  • Order updates and delivery notifications.
  • Verification and security alerts using A2P (Application-to-Person) messaging.


By providing your phone number and opting into SMS notifications, you consent to receive text messages from us. Message and data rates may apply. You may opt out at any time by replying “STOP” to any message.


We use A2P-compliant channels to ensure secure and reliable delivery of SMS messages. Your phone number will never be sold or shared with third parties for marketing purposes.


4. Sharing Your Information

We do not sell your personal information. We may share your data only with trusted third-party service providers who assist us with payment processing, order fulfillment, or website functionality—strictly for the purpose of providing our services to you.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.


6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us using the information below.


8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”


10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:


Balloon Therapy Charleston

Email: hello@balloontherapychs.com

Phone: (843)-561-8016

Website: https://www.balloontherapychs.com